Trích dẫn APA

Michelli, J. A. 1., & 1906-1998. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.

Trích dẫn kiểu Chicago

Michelli, Joseph A. 1960-, và 1906-1998. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education, 2014.

Trích dẫn MLA

Michelli, Joseph A. 1960-, và 1906-1998. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education, 2014.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.