The heart of change real-life stories of how people change their organizations - Kotter, John P. 1947- (Laura Ann); Cohen, Dan S. 1906-1998. 1947- 1958- (Sandra M.); 1957- (Margaret M.) (Boston, Mass. Harvard Business Review Press, 2012)
Originally published in 2002. Includes index.
Keywords: Organizational change; Quản lý