APA aipamena

Harmon, P. (2003). Business process change: A manager’s guide to improving, redesigning, and automating processes. Morgan Kaufmann Publishers.

Chicago Style aipamena

Harmon, Paul. Business Process Change: A Manager’s Guide to Improving, Redesigning, and Automating Processes. Morgan Kaufmann Publishers, 2003.

MLA aipamena

Harmon, Paul. Business Process Change: A Manager’s Guide to Improving, Redesigning, and Automating Processes. Morgan Kaufmann Publishers, 2003.

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