Seppanen, M. S. (2005). Process analysis and improvement: Tools and techniques. "McGraw-Hill Irwin".
Trích dẫn kiểu ChicagoSeppanen, Marvin S. Process Analysis and Improvement: Tools and Techniques. "McGraw-Hill Irwin", 2005.
MLA引文Seppanen, Marvin S. Process Analysis and Improvement: Tools and Techniques. "McGraw-Hill Irwin", 2005.
警告:這些引文格式不一定是100%准確.