APA citiranje

Taylor, S. (2004). Model business letters, E.mail and other business documents. Oxford University Press.

Trích dẫn kiểu Chicago

Taylor, Shirley. Model Business Letters, E.mail and Other Business Documents. Oxford University Press, 2004.

MLA citiranje

Taylor, Shirley. Model Business Letters, E.mail and Other Business Documents. Oxford University Press, 2004.