Cita APA

Shirley Taylor, L. G. (2004). Model business letters, E.mail and other business documents.

Chicago Style Citation

Shirley Taylor, L. Gartside. Model Business Letters, E.mail and Other Business Documents. 2004.

Cita MLA

Shirley Taylor, L. Gartside. Model Business Letters, E.mail and Other Business Documents. 2004.