Gitlow, H. S., Oppenheim, A. J., Oppenheim, R., & Levine, D. M. (2005). Quality management (3rd ed.). Boston: McGraw-Hill/Irwin.
Style de citation ChicagoGitlow, Howard S., Alan J. Oppenheim, Rosa Oppenheim, et David M. Levine. Quality Management. 3rd ed. Boston: McGraw-Hill/Irwin, 2005.
Style de citation MLAGitlow, Howard S., Alan J. Oppenheim, Rosa Oppenheim, et David M. Levine. Quality Management. 3rd ed. Boston: McGraw-Hill/Irwin, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.