Bolton, R. (1987). People skills: How to assert yourself, listen to others, and resolve conflicts. Brookvale, N.S.W: Simon and Schuster Australia.
Citação norma ChicagoBolton, Robert. People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. Brookvale, N.S.W: Simon and Schuster Australia, 1987.
Citação norma MLABolton, Robert. People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. Brookvale, N.S.W: Simon and Schuster Australia, 1987.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.