Van der Wagen, L. (1994). Building quality service: With competency-based human resource management. Sydney: Butterworth-Heinemann Australia.
Citación estilo ChicagoVan der Wagen, Lynn. Building Quality Service: With Competency-based Human Resource Management. Sydney: Butterworth-Heinemann Australia, 1994.
Cita MLAVan der Wagen, Lynn. Building Quality Service: With Competency-based Human Resource Management. Sydney: Butterworth-Heinemann Australia, 1994.
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