Van der Wagen, L. (1994). Building quality service: With competency-based human resource management. Sydney: Butterworth-Heinemann Australia.
Chicago Style citaatVan der Wagen, Lynn. Building Quality Service: With Competency-based Human Resource Management. Sydney: Butterworth-Heinemann Australia, 1994.
MLA citatieVan der Wagen, Lynn. Building Quality Service: With Competency-based Human Resource Management. Sydney: Butterworth-Heinemann Australia, 1994.
Let op: Deze citaties zijn niet altijd 100% accuraat.