Cita APA

Oakland, J. S. (1996). Total quality managemen: Text with cases. Port Melbourne: Butterworth-Heinemann.

Chicago Style Citation

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

Cita MLA

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

Atenció: Aquestes cites poden no estar 100% correctes.