APA Citation

Oakland, J. S. (1996). Total quality managemen: Text with cases. Port Melbourne: Butterworth-Heinemann.

Chicago Style Citation

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

MLA Citation

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

Warning: These citations may not always be 100% accurate.