APA citiranje

Oakland, J. S. (1996). Total quality managemen: Text with cases. Port Melbourne: Butterworth-Heinemann.

Trích dẫn kiểu Chicago

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

MLA citiranje

Oakland, John S. Total Quality Managemen: Text With Cases. Port Melbourne: Butterworth-Heinemann, 1996.

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