Wood, G. (1999). Customer communications, 1999-2000. Oxford: Butterworth-Heinemann.
Chicago Style aipamenaWood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.
MLA aipamenaWood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.
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