APA Citation

Wood, G. (1999). Customer communications, 1999-2000. Oxford: Butterworth-Heinemann.

Trích dẫn kiểu Chicago

Wood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.

MLA Citation

Wood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.

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