Wood, G. (1999). Customer communications, 1999-2000. Oxford: Butterworth-Heinemann.
Trích dẫn kiểu ChicagoWood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.
MLA引文Wood, Gill. Customer Communications, 1999-2000. Oxford: Butterworth-Heinemann, 1999.
警告:這些引文格式不一定是100%准確.