Zairi, M. (1996). Benchmarking for best practice: Continuous learning through sustainable innovation. Oxford ; Boston: Butterworth Heinemann.
Citação norma ChicagoZairi, Mohamed. Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation. Oxford ; Boston: Butterworth Heinemann, 1996.
Citação norma MLAZairi, Mohamed. Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation. Oxford ; Boston: Butterworth Heinemann, 1996.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.