APA Zitierstil

Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.

Chicago Zitierstil

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.

MLA Zitierstil

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.