Παραπομπή APA

Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.

Παραπομπή Chicago Style

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.

Παραπομπή MLA

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.