Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.
Trích dẫn kiểu ChicagoKasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
MLA引文Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
警告:这些引文格式不一定是100%准确.