Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.
शिकागो स्टाइल उद्धरणKasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
एमएलए उद्धरणKasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.