Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.
Chicago-стиль цитированияKasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
MLA-цитированиеKasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.