APA সাইটেশন

Kasper, H. (1999). Services marketing management: An international perspective. New york: John Wiley and Sons.

শিকাগো স্টাইলে সাইটেশন

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.

এমএলএ সাইটেশন

Kasper, Hans. Services Marketing Management: An International Perspective. New york: John Wiley and Sons, 1999.