Kurtz, D. L. (1998). Services marketing. New york, NY: John Wiley and Sons.
Trích dẫn kiểu ChicagoKurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.
MLA引文Kurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.
警告：這些引文格式不一定是100％准確.