APA Citation

Kurtz, D. L. (1998). Services marketing. New york, NY: John Wiley and Sons.

Trích dẫn kiểu Chicago

Kurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.

MLA Citation

Kurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.

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