Kurtz, D. L. (1998). Services marketing. New york, NY: John Wiley and Sons.
Čikaški stil citiranjaKurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.
MLA način citiranjaKurtz, David L. Services Marketing. New york, NY: John Wiley and Sons, 1998.
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