Gabbott, M. (1998). Consumers and services. Chichester; New York: John Wiley and Sons.
シカゴスタイル引用形Gabbott, Mark. Consumers and Services. Chichester; New York: John Wiley and Sons, 1998.
MLA引用形式Gabbott, Mark. Consumers and Services. Chichester; New York: John Wiley and Sons, 1998.
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