APA Citation

Cartwright, R. (2000). Mastering customer relations. Basingstoke: Macmillan.

Trích dẫn kiểu Chicago

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

MLA Citation

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

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