APA ציטוט

Cartwright, R. (2000). Mastering customer relations. Basingstoke: Macmillan.

Trích dẫn kiểu Chicago

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

ציטוט MLA

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.