APA Citation

Cartwright, R. (2000). Mastering customer relations. Basingstoke: Macmillan.

Chicago Style Citation

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

MLA Citation

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

Warning: These citations may not always be 100% accurate.