APA引文

Cartwright, R. (2000). Mastering customer relations. Basingstoke: Macmillan.

Trích dẫn kiểu Chicago

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

MLA引文

Cartwright, Roger. Mastering Customer Relations. Basingstoke: Macmillan, 2000.

警告：這些引文格式不一定是100％准確.