Cita APA

Rice, C. (1997). Understanding customers (2nd edition.). Oxford; Boston: Butterworth-Heinemann.

Chicago Style Citation

Rice, Chris. Understanding Customers. 2nd edition. Oxford; Boston: Butterworth-Heinemann, 1997.

Cita MLA

Rice, Chris. Understanding Customers. 2nd edition. Oxford; Boston: Butterworth-Heinemann, 1997.

Atenció: Aquestes cites poden no estar 100% correctes.