Rice, C. (1997). Understanding customers (2nd edition.). Oxford; Boston: Butterworth-Heinemann.
Chicago-stil citatRice, Chris. Understanding Customers. 2nd edition. Oxford; Boston: Butterworth-Heinemann, 1997.
MLA-referensRice, Chris. Understanding Customers. 2nd edition. Oxford; Boston: Butterworth-Heinemann, 1997.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.