Shafer, S. M., & Meredith, J. R. (1998). Operations management: A process approach with spreadsheets. New York: Wiley.
Trích dẫn kiểu ChicagoShafer, Scott M., và Jack R. Meredith. Operations Management: A Process Approach With Spreadsheets. New York: Wiley, 1998.
Deismireacht MLAShafer, Scott M., và Jack R. Meredith. Operations Management: A Process Approach With Spreadsheets. New York: Wiley, 1998.
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