(2000). High performance sales organizations: Achieving competitive advantage in the global marketplace (2nd ed.). London: McGraw-Hill.
Citação norma ChicagoHigh Performance Sales Organizations: Achieving Competitive Advantage in the Global Marketplace. 2nd ed. London: McGraw-Hill, 2000.
Citação norma MLAHigh Performance Sales Organizations: Achieving Competitive Advantage in the Global Marketplace. 2nd ed. London: McGraw-Hill, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.