Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
Chicago Style CitationLockwood, Andrew,, Michael Baker, and Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA CitationLockwood, Andrew,, Michael Baker, and Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
Warning: These citations may not always be 100% accurate.