Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
Style de citation ChicagoLockwood, Andrew,, Michael Baker, et Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
Style de citation MLALockwood, Andrew,, Michael Baker, et Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
Attention : ces citations peuvent ne pas être correctes à 100%.