Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
Chicago-стиль цитированияLockwood, Andrew,, Michael Baker, và Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA-цитированиеLockwood, Andrew,, Michael Baker, và Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.