Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
シカゴスタイル引用形Lockwood, Andrew,, Michael Baker, , Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA引用形式Lockwood, Andrew,, Michael Baker, , Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
警告: この引用は必ずしも正確ではありません.