Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
Chicago-stil citatLockwood, Andrew,, Michael Baker, och Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA-referensLockwood, Andrew,, Michael Baker, och Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.