Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.
استشهاد بنمط شيكاغوLockwood, Andrew,, Michael Baker, و Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA استشهادLockwood, Andrew,, Michael Baker, و Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.