Cita APA

Lockwood, A., Baker, M., & Ghillyer, A. (1996). Quality management in hospitality: Best practice in action. London: Cassell.

Chicago Style Citation

Lockwood, Andrew,, Michael Baker, i Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.

Cita MLA

Lockwood, Andrew,, Michael Baker, i Andrew Ghillyer. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.