Quality management in hospitality : best practice in action /

Quality management in hospitality : best practice in action /

This book is about: Hospitality and Quality; A systematic approach to quality; Alpha flight services; Country club hotel group; English lakes hotels; ....

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Awduron Eraill: Lockwood, Andrew (Golygydd), Baker, Michael (Golygydd), Ghillyer, Andrew (Golygydd)
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: London : Cassell, 1996.
Pynciau:
Management.
Hospitality industry.
Hospitality industry > Great Britain > Management.
Total quality management > Great Britain.
Tourism > Management.
Quality assurance > Great Britain.
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