Laws, E. (1997). Managing packaged tourism: Relationships, responsibilities and service quality in the inclusive holiday industry. London: International Thomson Business Press.
Trích dẫn kiểu ChicagoLaws, Eric. Managing Packaged Tourism: Relationships, Responsibilities and Service Quality in the Inclusive Holiday Industry. London: International Thomson Business Press, 1997.
Trích dẫn MLALaws, Eric. Managing Packaged Tourism: Relationships, Responsibilities and Service Quality in the Inclusive Holiday Industry. London: International Thomson Business Press, 1997.
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