01062cam a2200337 i 4500 000048286 7997 20030312095310.0 010324|1997 vm 000 eng 0844235822 IRC IRC IRC eng 641.73 HO-P Honebein, Peter C., 1963- Strategies for effective customer education / Peter Honebein. Lincolnwood, Ill. : NTC Business Books, 1997. xv, 191 p. : ill. ; 22.5cm. This book is about: The future of customer education; Defining customer education; Analyzing performance problems with customers and products; Driving forces for customer education; ... Consumer education. Customer relations. Consumer education. DUT From the UDN01 Monograph Printed language Mạng thư viện Đại học Đà Nẵng