Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Lansing, Mich.: Educational Institute of the American Hotel & Motel Association.
Chicago Style aipamenaKasavana, Michael L., và Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
MLA aipamenaKasavana, Michael L., và Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
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