Cita APA

Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Lansing, Mich.: Educational Institute of the American Hotel & Motel Association.

Citación estilo Chicago

Kasavana, Michael L., y Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.

Cita MLA

Kasavana, Michael L., y Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.