Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Lansing, Mich.: Educational Institute of the American Hotel & Motel Association.
استشهاد بنمط شيكاغوKasavana, Michael L., و Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
MLA استشهادKasavana, Michael L., و Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.