Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Lansing, Mich.: Educational Institute of the American Hotel & Motel Association.
Style de citation ChicagoKasavana, Michael L., et Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
Style de citation MLAKasavana, Michael L., et Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
Attention : ces citations peuvent ne pas être correctes à 100%.