Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Lansing, Mich.: Educational Institute of the American Hotel & Motel Association.
Styl ChicagoKasavana, Michael L., a Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
Citace podle MLAKasavana, Michael L., a Richard M. Brooks. Managing Front Office Operations. 5th ed. Lansing, Mich.: Educational Institute of the American Hotel & Motel Association, 1998.
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