Cita APA

Evans, J. R. 1., & Dean, J. W. (2000). Total quality: Management, organization, and strategy (2nd ed.). Cincinnati, OH: South-Western College.

Chicago Style Citation

Evans, James R. 1950-, i James W. Dean. Total Quality: Management, Organization, and Strategy. 2nd ed. Cincinnati, OH: South-Western College, 2000.

Cita MLA

Evans, James R. 1950-, i James W. Dean. Total Quality: Management, Organization, and Strategy. 2nd ed. Cincinnati, OH: South-Western College, 2000.