Citação norma APA

Roberts, M. (1999). Change management excellence: Putting NLP to work in the 21st century. Wales: Crown House.

Citação norma Chicago

Roberts, Martin. Change Management Excellence: Putting NLP to Work in the 21st Century. Wales: Crown House, 1999.

Citação norma MLA

Roberts, Martin. Change Management Excellence: Putting NLP to Work in the 21st Century. Wales: Crown House, 1999.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.