(1997). Contemporary services marketing management: A reader. London: The Dryden Press.
Trích dẫn kiểu ChicagoContemporary Services Marketing Management: A Reader. London: The Dryden Press, 1997.
MLA引文Contemporary Services Marketing Management: A Reader. London: The Dryden Press, 1997.
警告:這些引文格式不一定是100%准確.