APA-referens

(1997). Contemporary services marketing management: A reader. London: The Dryden Press.

Chicago-stil citat

Contemporary Services Marketing Management: A Reader. London: The Dryden Press, 1997.

MLA-referens

Contemporary Services Marketing Management: A Reader. London: The Dryden Press, 1997.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.