rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Customer responsive management
    sub title: the flexible advantage
  name:
    name part: Davis, Frank W. (Frank White)
    name part: 1939-
    role:
      role term: creator
  name:
    name part: Mandrodt, Karl B.
  type of resource: text
  origin info:
    place:
      place term: vm
    place:
      place term: Cambridge, MA
    publisher: Blackwell
    date issued: 1996
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvii, 416 p. : ill. ; 21.5 cm.
  abstract: This book is about: An introduction to customer responsiveness; The evolving economic focus; The customer-responsive model; The customer relationship management task; ...
  note: Frank W. Davis, Karl B. Mandrodt.
  subject:
    title info:
      title: Management
  subject:
    title info:
      title: Customer services
  subject:
    topic: Customer services
    topic: Management
  subject:
    topic: Consumer satisfaction
  classification: 658.812 DA-F
  identifier: 1557865051
  record info:
    record content source: IRC
    record creation date: 010322
    record change date: 20051111142342.0
    record identifier: 000049062