Guffey, M. E. (2000). Business communication: Process and product (3rd ed.). Cincinnati: South-Western College.
Citação norma ChicagoGuffey, Mary Ellen. Business Communication: Process and Product. 3rd ed. Cincinnati: South-Western College, 2000.
Citação norma MLAGuffey, Mary Ellen. Business Communication: Process and Product. 3rd ed. Cincinnati: South-Western College, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.