Essinger, J. (1999). The virtual banking revolution: The customer, the bank and the future. London: International Thomson Business Press.
Citação norma ChicagoEssinger, James. The Virtual Banking Revolution: The Customer, the Bank and the Future. London: International Thomson Business Press, 1999.
Citação norma MLAEssinger, James. The Virtual Banking Revolution: The Customer, the Bank and the Future. London: International Thomson Business Press, 1999.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.