Cases in total quality management : manufacturing and services /

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Cases in total quality management : manufacturing and services /

This book is divided into four parts: Quality planning: Vision and implementation; Building TQM culture and management systems; Tools of TQM; Advanced tools of TQM.

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Bibliographic Details
Main Author:	Heizer, Jay H.
Other Authors:	Nathan, Jay.
Format:	Book
Language:	English
Published:	Cincinnati, OH : South-Western College, 1997.
Subjects:	Management. Total quality management > Case studies. Manufacturing industries > Management > Case studies. Service industries > Management > Case studies.
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Institutions:	Mạng thư viện Đại học Đà Nẵng

Description
Summary:	This book is divided into four parts: Quality planning: Vision and implementation; Building TQM culture and management systems; Tools of TQM; Advanced tools of TQM.
Physical Description:	xiii, 238 p : ill. ; 27.5cm.
ISBN:	0789506947