Cases in total quality management : manufacturing and services /
This book is divided into four parts: Quality planning: Vision and implementation; Building TQM culture and management systems; Tools of TQM; Advanced tools of TQM.
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| Format: | Book |
| Language: | English |
| Published: |
Cincinnati, OH :
South-Western College,
1997.
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| Institutions: | Mạng thư viện Đại học Đà Nẵng |
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