Plunkett, W. R., & Attner, R. F. (1997). Management: Meeting and exceeding customer expectations (6th ed.). Cincinnati, OH: South-Western College.
استشهاد بنمط شيكاغوPlunkett, Warren Richard., و Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. Cincinnati, OH: South-Western College, 1997.
MLA استشهادPlunkett, Warren Richard., و Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. Cincinnati, OH: South-Western College, 1997.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.