Plunkett, W. R., & Attner, R. F. (1997). Management: Meeting and exceeding customer expectations (6th ed.). Cincinnati, OH: South-Western College.
শিকাগো স্টাইলে সাইটেশনPlunkett, Warren Richard., এবং Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. Cincinnati, OH: South-Western College, 1997.
এমএলএ সাইটেশনPlunkett, Warren Richard., এবং Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. Cincinnati, OH: South-Western College, 1997.
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