Dale, B. G. (1999). Managing quality (3rd ed.). Oxford: Blackwell Business.
Trích dẫn kiểu ChicagoDale, Barrie G.. Managing Quality. 3rd ed. Oxford: Blackwell Business, 1999.
MLA CitationDale, Barrie G.. Managing Quality. 3rd ed. Oxford: Blackwell Business, 1999.
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