Dale, B. G. (1999). Managing quality (3rd ed.). Oxford: Blackwell Business.
Chicago Style CitationDale, Barrie G.. Managing Quality. 3rd ed. Oxford: Blackwell Business, 1999.
Cita MLADale, Barrie G.. Managing Quality. 3rd ed. Oxford: Blackwell Business, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.