rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Total quality management
  name:
    name part: Richardson, Terry L.
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: vm
    place:
      place term: Albany, N.Y
    publisher: Delmar
    date issued: 1997
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvi, 427 p. : ill. ; 24cm.
  abstract: Introduction to change: history lessons in pursuing quality; the challenge of change; world quest for quality. The total quality system: the quality imperative and quest; quality as a philosophy. Steps to implementation of TQM: strategies for total quality management; preparation and planning phases; assessment; implementation phase; networking phase. Implementing quality methods and techniques, group and team problem-solving techniques; quantitative and statistical analysis. Total quality management and planning tools: quality improvement tools; Controlling and improving processes; system improvement techniques. Quality standards.
  note: Terry Richardson.
  subject:
    title info:
      title: Management
  subject:
    topic: Total quality management
  classification: 658.562 RI-T
  identifier: 0827371926
  record info:
    record content source: LRCC
    record creation date: 010406
    record change date: 20180115162654.0
    record identifier: 000049690