Palmer, A. (2005). Principles of services marketing. London, UK: McGraw-Hill.
Style de citation ChicagoPalmer, Adrian. Principles of Services Marketing. London, UK: McGraw-Hill, 2005.
Style de citation MLAPalmer, Adrian. Principles of Services Marketing. London, UK: McGraw-Hill, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.