Palmer, A. (2005). Principles of services marketing. London, UK: McGraw-Hill.
शिकागो स्टाइल उद्धरणPalmer, Adrian. Principles of Services Marketing. London, UK: McGraw-Hill, 2005.
एमएलए उद्धरणPalmer, Adrian. Principles of Services Marketing. London, UK: McGraw-Hill, 2005.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.