Bowles, J. (1991). Beyond quality: New standards of total performance that can change the future of corporate American. New York: Berkley Books.
Trích dẫn kiểu ChicagoBowles, Jerry. Beyond Quality: New Standards of Total Performance That Can Change the Future of Corporate American. New York: Berkley Books, 1991.
Trích dẫn MLABowles, Jerry. Beyond Quality: New Standards of Total Performance That Can Change the Future of Corporate American. New York: Berkley Books, 1991.
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