01154nam a2200217Ia 4500 CTU_112474 210402s9999 xx 000 0 und d 162000 658.45 M155 McKenna, Colleen Powerful communication skills : How to communicate with confidence Colleen McKenna Franklin Lakes, N.J. Career Press 1998 Powerful Communication Skills will show users how to speak clearly, listen accurately, and assert oneself effectively. Developing powerful methods of sharing information - whether it's reading, writing, speaking, or listening - will result in higher self-esteem, clearer communication and a powerful professional image.Written in an easy to follow format, this guide shows how to bridge communication gaps, how to clearly ask for infomation needed, and how to deal more effectively with challenges. With easy-to-implement tips, users can immediately incorporate the content. Business communication Minh Trung tâm Học liệu Trường Đại học Cần Thơ