http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Giáo trình giao tiếp trong kinh doanh du lịch
Dùng trong các trường Trung học chuyên nghiệp
Tài liệu bao gồm những vấn đề cơ bản về giao tiếp đó là: lý luận chung về giao tiếp, giao tiếp ứng xử, giao tiếp phục vụ, các đặc trưng tâm lý và tập quán giao tiếp tiêu biểu.
Communication in management,Negotiation in business,Economic travel