APA aipamena

Bly, R. W. (1998). The encyclopedia of business letters, fax memos, and e-mail. Franklin Lakes, NJ: Career Press.

Chicago Style aipamena

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Franklin Lakes, NJ: Career Press, 1998.

MLA aipamena

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Franklin Lakes, NJ: Career Press, 1998.