01026nam a2200205Ia 4500 CTU_112852 210402s9999 xx 000 0 und d 278700 651.75 B661 Bly, Robert W. The encyclopedia of business letters, fax memos, and e-mail Robert W. Bly Franklin Lakes, NJ. Career Press 1998 Here is the most complete and up-to-date resource of model business correspondence for every conceivable occasion. From sample letters, memos and e-mails, this guide allows the user to use samples as is, or adapt for their own purpose. This book contains more than 300 model documents demonstrating the key elements necessary to convey the writer's message. Easy organization allows user to quickly identify the specific letter needed. Commercial correspondence.,Memorandums,Facsimile transmission Minh Trung tâm Học liệu Trường Đại học Cần Thơ