01052nam a2200193Ia 4500 CTU_113285 210402s9999 xx 000 0 und d 658 S326 Schermerhorn, John R. Organizational behavior Jr. John R. Schermerhorn, James G. Hunt, Richard N. Osborn New York John Wiley & Sons 2005 Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. Organizational behavior,Management Giang Trung tâm Học liệu Trường Đại học Cần Thơ